In Typhoon Lichma, Nisi Shuan, a customer of Sinotruk, volunteered to drive across the water to transport stormboats for rescue workers, and to take risks for rescue workers.
(Heavy truck customer Ni Sishuan)
After the typhoon, because of the long-term wading of the vehicle, Ni Sishuan made a preliminary drainage of the vehicle and then ran about 3000 kilometers. After checking at Taizhou Hailong Service Station, it was found that the engine "bearing tile" needed to be replaced.
（Heavy truck staff repairs vehicles）
As the vehicle failure is caused by non-quality problems, users are required to bear huge maintenance costs. However, Sinotruk Service Station learned that the fault occurred during the rescue and disaster relief. Considering the situation that the user sacrificed himself to save others, it decided to replace the engine assembly for the user free of charge.
（Users sent Jinqi to express their gratitude）
Customer Ni Sihuan said, "Thank you for the service provided by the family members of the Sinotruk. Next time you buy a car, you still need to buy a responsible brand like Sinotruk.
